Text Messaging Terms and Conditions

Centrum Medical Holdings, LLC and one or more of its parents, affiliates, subsidiaries, agents, contractors, or vendors (collectively “Centrum Health”) offer messaging via Short Message Service (SMS) and Multimedia Messaging Service (MMS) text alerts (“text alerts”) to adults aged 18 and older. To enroll in text alerts, you must provide your own United States-based mobile phone number. Notwithstanding any current or prior election to opt in or opt out of receiving telemarketing calls or SMS messages (including text messages), by providing your mobile phone number you expressly consent to receiving text alerts from Centrum Health for any and all purposes arising out of or relating to your relationship with Centrum Health. You do not have to enroll in text alerts to purchase products or services from Centrum Health. Notify Centrum Health immediately if your phone number changes. Centrum Health is not liable for any transmission or communication of information by text that occurred because you did not report that your phone number changed. If your phone number changes ownership without your knowledge, notify Centrum Health immediately when you become aware of the change. Your consent to use the number you’ve provided applies despite the number being listed on any national or state Do Not Call lists or registries.

You agree to these terms and conditions. You may be asked to verify your mobile phone number before the service will start. You can opt out of text messages at any time. To do so, text: STOP, END, CANCEL, UNSUBSCRIBE, or QUIT. When you successfully unsubscribe, you will receive a confirmation message indicating that you will no longer receive text messages from Centrum Health. If you’ve opted out of messages, you can text JOIN or ENROLL to opt back in. You can also contact Compliance/Privacy Department at 786-399-2579 to opt in or out of messages from Centrum Health. Text HELP for help or contact Compliance/Privacy at 786-399-2579 for additional information.

The messages Centrum Health transmits via SMS are not encrypted. This means these messages may be visible to your mobile phone provider, an intercepting third-party, or whoever has access to your mobile phone. Centrum Health is also unable to assure the integrity or validity of SMS messages or their contents, as SMS messages may be impersonated, tampered with, or lost in transit. You acknowledge that these text messages will be sent in an unencrypted fashion to the mobile phone number you have provided, and that these messages may contain personal information and/or protected health information. Centrum Health will send recurring text messages at varying frequencies. Message frequency will vary based on program participation and per user. Centrum Health, in its sole discretion, may offer text programs to provide information or resource links about the following: Centrum Health Physician Group Practice, summary of services, operations alerts, reminders, and informational outreach.

Centrum Health does not impose a separate charge for text messages. Your mobile phone company’s message and data rates may apply depending on the terms and conditions of your mobile phone contract. You are solely responsible for paying for these message and data charges. If you have questions, please contact your mobile phone company. Centrum Health supports the following: Verizon Wireless, AT&T, Sprint, T-Mobile®, U.S. Cellular, Virgin Mobile, Boost Mobile, and MetroPCS. Carriers are not liable for delayed or undelivered messages.

Text messages are provided on an “as is” basis. Centrum Health may change or discontinue its text messaging program at any time, without prior notice or liability to you. Centrum Health reserves the right to stop delivering text messages to any person, at any time, in its sole discretion. Centrum Medical Holdings, LLC and one or more of its parents, affiliates, subsidiaries, agents, contractors, or vendors, and their respective directors, officers, and employees, are not responsible and shall not be liable for any losses or injuries of any kind, resulting directly or indirectly, from the Centrum Health text messaging program, or any technical failures or delays of any kind. Messages may not be available in all areas, at all times. Messages may stop working due to changes in your mobile phone company’s coverage, service, software, or other changes.

Effective date : 01/01/2023